Amazon India is set to invest over Rs 2,800 crore ($300 million) to expand its logistics networks and improve workers’ safety and well-being as part of its plans to invest more than $35 billion by 2030 on AI-led digitisation, exports and jobs.
The announcement builds on its Rs 2,000 crore investment in 2025 which enabled the launch of 17 new fulfilment centres, six sortation centres, and 75 last-mile delivery stations across India.
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Amazon has also introduced its quick commerce offering, Amazon Now, which has expanded to more than 300 micro-fulfilment centres across key cities.
As per the announcement, Amazon India will expand and upgrade its India operations network, including fulfilment centres, sortation hubs and delivery stations, to increase capacity and improve delivery speeds, especially in Tier-II and III cities.
It will also support sellers and small businesses, while contributing to local economic activity. The company plans to expand Amazon Now, both within existing cities and into new ones, offering delivery timelines ranging from minutes to days.
Additional measures include rest areas, improved access to drinking water, spot cooling systems and enhanced accessibility features for workers with disabilities.
The company is also deploying artificial intelligence (AI) and machine-learning tools to improve operational efficiency and safety. These include alerts for unsafe driving, prompts for rest breaks, and AI-led route planning to balance workloads.
Enhancements to the driver app will focus on navigation in complex addresses, clearer earnings visibility and simpler workflows.